Once unlock, scroll through the left panel to find the “TeamViewer QuickSupport” item and check the box. You will need to enter your username and password for the computer. In the same preferences window click “Accessibility” and then unlock the preferences pane by clicking the Lock icon at the bottom of the window. The preference window will warn you that you will need to quit TeamViewer, click “Later”. Sequentially click on each button and allow it access.Ĭlicking on “Open Screen Recording Preferences…” will open the “Security & Privacy” preferences pane. Then double-click to start it.Ĭlick the Open button on the security promptĪllow TeamViewer permissions to access your computer in the next window. While TeamViewer QuickSupport has legitimate uses, such as assisting users with PC issues or serving as a basic remote computing tool, it has unfortunately fallen into the hands of unscrupulous companies operating out of offshore contact centers.Start by downloading the software from the TeamViewer website:ĭrag the icon in the window to your “Applications” folder to copy it to your computer. Users should never grant remote access to their computers to an unknown caller, even if they pretend to be from Microsoft or another reputable tech support service.Īlso Read: Proxy Server for Business: Why Using a Proxy Server Is Helpful for Your Business? The agent will often connect to a victim’s PC and convince them that their system is infected with a virus or that their network has been infiltrated.

Scammers pretending to provide technical support frequently use programmes like TeamViewer to obtain access to a user’s machine. TeamViewer QuickSupport’s features include remote access to a computer’s desktop, file transfer between the host and the client, phone calls, instant messaging, and even remote control of an Android device.Īlso Read: Team Viewer Download: Step-By-Step Guide to Install and Use It If you share your username and password with another person, they can use it to access your computer remotely.īecause it is a portable app, you don’t even need to install it on your computer-just launching it will enable all of its features. TeamViewer QuickSupport is just one of several programmes made by the same firm that facilitates remote PC support.įollowing successful installation, the software will automatically generate a user ID and password.

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